All Things Retail

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Is a Product Return as Good As a Sale?

allthingsretail.substack.com

Is a Product Return as Good As a Sale?

A transaction that many merchants see as negative can be flipped into a huge win for retailers. Here's how!

Andy Bailen
Nov 2, 2021
Share this post

Is a Product Return as Good As a Sale?

allthingsretail.substack.com

Is a Product Return as Good As a Sale?

I can honestly say that after 30 years in the retail business, I struggle to remember meeting any merchant that loved product returns. While they are a fact of life, the general perception is that returns reduce sales, result in a product that needs to be returned to the vendor or salesfloor, or possibly destroyed, …

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